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Our friendly Help Team can be reached Monday through Friday 8am to 5pm, Central European Time (CET). Just fill in the form on the right side to contact us. We will respond to your message in 1-2 business days with our availability. For case-specific inquiries and appeals where we need time to conduct further checks and investigation, we ask for your patience and understanding if we take longer to respond.

For faster problem resolution with response times generally under 4 hours during Central European Time business hours, please consider getting Urgent Support Plan (Annual Subscription, $15/year).

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Contact us

Our friendly Help Team can be reached Monday through Friday 8am to 5pm, Central European Time (CET). Just fill in the form on the right side to contact us. We will respond to your message in 1-2 business days with our availability. For case-specific inquiries and appeals where we need time to conduct further checks and investigation, we ask for your patience and understanding if we take longer to respond.

For faster problem resolution with response times generally under 4 hours during Central European Time business hours, please consider getting Urgent Support Plan (Annual Subscription, $15/year).

Frankfurt Herriot's, Herriotstraße 1
60528 Frankfurt, Germany
+49 696 773-3496

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USA +1 360 312-7638
UK +44 131 208-3240
sales@eltima.com

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MONDAY — FRIDAY
8:00 AM to 5:00 PM (CET)
excluding holidays

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