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7015 Posts in 5142 Topics- by 2096 Members - Latest Member: Keagansam

September 02, 2010, 02:05:54 pm
Eltima Forums on www.eltima.comEltima online Help CenterThe rest of our products & other questions some iCal events one hour early on HTC Touch
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dadacamp
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« on: November 05, 2009, 12:14:35 am »
I've had good success with using SyncMate on my HTC Touch. However this past weekend we set our clocks back for Daylight Savings and now some, but not all, of my events are one hour early on the Touch. Time Zones are correct on both. I do wonder if the fact that my iCal calendar was originally a Palm calendar imported into iCal could have some effect here. Hope someone can help!
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Ann
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« Reply #1 on: November 18, 2009, 07:59:24 am »
Please specify your step-by-step actions, what exactly you do and where, so we can reproduce your actions and see where exactly the problem occurs.

- What is your mobile device model?
- What is your Mac OS version?
- Does the problem appear on the mobile device or on Mac?
- Does it happen only with one calendar?
- Please check your Mac and your mobile device calendars settings. Do they correspond?

Could you please send us your calendar backup for investigation?
Send it to support@eltima.com, if possible.
Surely we will keep the information secret.
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