Security Guarantee. Online order placement page has been secured with a digital certificate by VeriSign, Inc. This is shown via the "site certificate" that sits on all secure pages. To view this certificate, click on the VeriSign logo at the bottom of the page or the solid key on the docs_bottom bar of your browser window. A small frame displaying site security information will appear.

Lifetime technical support is available 24 hours a day, 7 days a week, 365 days a year via email, phone or fax. If you have any problems using our products, please send us your detailed comments, suggestions, questions. We value every customer and will reply to you as soon as possible. If you are a registered user, you can use the technical support via email or fax. Our registered users can also submit support requests by e-mail for priority support customers.

Money back guarantee. To insure that you are receiving quality service and ordered products work as they were announced to, Eltima offers an honor-based 14 days money-back-guarantee when you purchase any of our products. Honor-based means we will be glad to return your investment when we are sure the product is malfunctioning on client's PC and we receive assistance in finding out the reason on the side of our customers.