Upgrade Policy v2.1

Last updated on: June 30, 2016

Eltima licensing scheme grants you the right to use the version of the software product that you purchased for an unlimited period of time as long as you have the installer and the license key.

Since beginning of July 2012, new corporate solution purchases include one (1) year of Urgent Support and upgrades, whether minor or major, at no charge. It will keep you current with new releases and provide access to Eltima’s expert technical support services, ensuring you maintain the value of your software investment.

You can prolong this access by ordering one of the following additional subscriptions:

Description One-Year Upgrades and Support Renewal Lifetime Upgrades and Support
Urgent Support 1 year Perpetual
Upgrade protection 1 year Perpetual
Pricing (one time payment), % of the original license cost 30% 50%

Please contact us if you need information on your current product status or want to purchase an upgrade or renew your annual support and upgrade program.

Legacy Products Support

Eltima Software encourages all customers to stay current with the latest versions of our software and therefore a product version hosting and support are discontinued right after the release of the new version that succeeds it.

Warning: Eltima Software has a right to change its Upgrade Policy without sending personal notifications to all the users but Eltima Software guarantees that all the changes in its Upgrade Policy will be posted here and related website locations.