Tech news and computer tips on Eltima Official Blog

Eltima officially releases the highly anticipated – Virtual Serial Port Driver PRO!

Alex Taylor in Serial Port Communication,The Company/Releases,Win Software
19 Apr 2018, 12:00

We are pleased to introduce our new versatile solution – Virtual Serial Port Driver PRO!

One of our core products, Virtual Serial Port Driver, is going strong! Our team is constantly working on improving the solution to keep our customers happy and satisfied. Virtual Serial Port Driver PRO is the advanced VSPD version which demonstrates our commitment to providing the best port virtualization software today.

Virtual Serial Port Driver PRO

The program delivers an unrivaled combination of serial port virtualization and splitting functionality. Building on the strong feature set of Virtual Serial Port Driver and Serial Splitter, Virtual Serial Port Driver PRO gives customers an efficient way to manage multiple real and virtual COM port bundles.

Here’s what you can achieve with Virtual Serial Port Driver PRO:

  • Creating an unlimited number of virtual COM port pairs;
  • Merging multiple virtual ports within one port bundle where each of the added ports is able to communicate data with all the other ports at a time;  
  • Arranging complex bundles of serial ports;                                                             
  • Splitting a real COM interface into several virtual ones;
  • Joining several real ports into one virtual port;
  • Connecting several real ports to one virtual for their further automatic switching. The software will help you automatically detect a free real port and assign it to the required app;
  • Sharing one real COM port among multiple applications at a time;
  • Redirecting data from one physical port to another real or virtual serial port, and more.

With a slew of advanced capabilities it offers, Virtual Serial Port Driver PRO is ideally suited for a great variety of usage scenarios. This all-in-one tool will definitely come in handy for developers and testers of serial port software and hardware as well as any customers dealing with COM port products.

Learn more about Virtual Serial Port Driver PRO

Download now!

If you own a standart version of Virtual Serial Port Driver or Serial Port Splitter you can upgrade with 50% discount – request it here.

Please, do not hesitate to contact us if you have any questions.


Bundle Up – Get our best apps at a reduced price!

Alex Taylor in Mac Software,The Company/Releases,Tips & Hints
18 Apr 2018, 14:38


We love us some good deal over here! That’s why we decided to bundle our best apps into one package at a discounted price. Eltima Box contains 8 applications: Airy, Elmedia Player PRO, SyncMate Expert, CloudMounter, PhotoBulk, Commander One PRO Pack, Uplet and Folx PRO.

This way for a reduced price you get to try and use each of these apps as thoroughly as possible and not worry about completing your checklist – purchase, done – in one go!

Oh, and sorry, for keeping you waiting, here are the details:

You can get this bundle for $79.95 instead of a regular price of $291 that you would pay if buying all listed applications separately. This is an annual subscription, which is valid for one year for the included applications and their updates within this period, and also includes brand new apps that we release during the subscription period (we are always working on something, so this shouldn’t be an issue :) ).

After the subscription expires, you can extend it at the same price or get a different subscription for any product you wish to keep. Check this page dedicated to Eltima Box for all the details and for the system requirements of each product.

Don’t hesitate to ask questions, we are always happy to answer!

Introducing FlexiHub 3.2 – with a brand new FlexiChat feature!

Alex Taylor in Serial Port Communication,System Utilities,The Company/Releases,Tips & Hints
12 Apr 2018, 13:29

An updated version of FlexiHub 3.2 has just been released. We did our best to improve FlexiHub’s functionality based on numerous comments from our valuable customers to make their user experience as convenient as possible.

But most importantly, a brand new feature has been introduced – FlexiChat! Communicate with other users logged into the same FlexiHub account to share comments and reactions while accessing or sharing remote USB and COM port devices. And all of that from a single application!


The new FlexiHub version can be downloaded from the official website.

Download FlexiHub

Existing users can update FlexiHub via a built-in updater at any given time. Hurry up, do not miss the chance to be among the first to try out the new feature!

Contacts and Calendars don’t sync with Outlook Live

Alex Taylor in Free Software,Mac Software,System Utilities,Tips & Hints
02 Apr 2018, 14:26

If you are using SyncMate for syncing data with Outlook Live you may have noticed that contact info and calendar events stopped updating. This is caused by some changes in how Outlook Live works and it affected SyncMate unfortunately. Not to worry though our programmers are concentrated on making necessary changes in SyncMate at this moment in order to bring the sync back asap.

Don’t forget to enable updates notifications in SyncMate to download new version with the fix as soon as it is released.

How the Release of macOS 10.13.4 Influences Elmedia Player

Alex Taylor in Mac Software,Multimedia/Flash Software,The Company/Releases,Tips & Hints
30 Mar 2018, 11:56

In June 2017 Apple announced that it wouldn’t support 32-bit applications in the future. January 2018 was the starting point when Mac apps had to take first steps to 64-bit binaries. Apple reported macOS High Sierra the last release maintaining 32-bit applications “without middle ground”. And users running old software that has been without updates for a long time can’t install it after macOS update.

We are working on Elmedia Player 64-bit version. So far it’s available in Elmedia Players on App Store.

As macOS 10.13.4 has been released the users of current version have the following message at the relaunch: “Elmedia Player is not optimized for your Mac. This app needs to be updated by its developer to improve compatibility”. Don’t worry, the app continues functioning in its usual mode.

This alert is displayed for you only once. If you don’t want to see it on your Mac you can select Elmedia Player on App Store, e.g. Elmedia Video Player that is macOS 10.13.4 friendly. Elmedia Player website version will get updated before macOS 10.14 release.

“Restore Purchase” option failure in App Store

Alex Taylor in Mac Software
12 Feb 2018, 16:04


We’ve been receiving feedback from our customers about the issues with the “Restore Purchase” option of our three applications: Elmedia Video Player, Commander One, and CloudMounter. This issue is of a great concern to us and we are already working with Apple on resolving it as soon as possible.

It occurs not only with the software designed by Eltima but also with other applications created by third-party developers that we have faced ourselves as well as were informed by some of our partners.

So far, the workaround for this situation is the following:

1. Make sure that you have bought In-App purchase for the software from Apple ID you are currently logged into. More information on how to check your purchase history in the App Store or iTunes Store can be found here:

2. Once you have verified that the In-App purchase was done from the same Apple ID, click the “Buy” button instead of the “Restore Purchase” option.

Restore purchase

3. As In-App purchases from the same Apple ID cannot be charged twice by Apple.

Restore purchase App Store

They will be re-downloaded one more time

Restore purchase re-download

and you will be able to access the full software functionality.

Successful purchase restore

Popular Business Software Directory Distinguishes HelpWire as a Great User Experience for Remote Support Software

Alex Taylor in Awards
17 Jan 2018, 13:45

HelpWire was recently awarded the Great User Experience award by reputable B2B software directory FinancesOnline after their experts were impressed with our software’s ease of use and efficiency in performing remote diagnostics and repairs. Additionally, the software directory observed the positive traction HelpWire received lately, and thus assigned it their prestigious Rising Star award.

The Great User Experience award for best remote support software is reserved to solutions that are both easy to use and effective in facilitating the work process. FinancesOnline’s experts described why HelpWire was deserving of this recognition, stating that our software is not only flexible for various requirements but is also capable of delivering “rapid response” to customers. This eliminates the need for on-site visits from specialists, said FinancesOnline. Thus their experts said, “HelpWire saves businesses time and money while greatly enhancing efficiency and productivity of their support teams and meeting customer needs and demands.”

Other features that their experts highlighted include HelpWire’s capability to connect to client’s devices within a few clicks and its swift connectivity to various platforms.

Similarly, the Rising Star award is given to software solutions that have received good traction from customers due to its well-designed functionalities and are known to guarantee customer success. This is supported by HelpWire’s positive score from FinancesOnline’s experts and our overwhelmingly positive 100 percent user satisfaction rating.


Feel free to visit the official website of Helpwire

Check out our Christmas Slot Machine Promo!

Alex Taylor in Free Software,iOS & iPod software,iPhone & iPod games,Linux Software,Mac Software,System Utilities,The Company/Releases,Tips & Hints,Win Software
21 Dec 2017, 10:49

Last year’s promo was very successful among our readers, so we decided to run it again to get you into the holiday spirit! Say hi to this year’s Eltima X-Mas Slot Machine!

The promotion will be running from Thursday, December 21, 2017 through January 8, 2018 and the best part of it is that you won’t have to spend money on gambling (yep, it is better than Vegas in some way!). This is the fun way to get the apps you’ve been contemplating on for a while, but at a much better price!

Lots of apps are participating:

Mac apps: Airy, Elmedia PRO, Folx PRO, Commander One PRO, SyncMate Expert, USB Network Gate, Typeeto, Uplet, PhotoBulk, CloudMounter.

Win apps: PhotoBulk Win, Airy Win, USB Network Gate, Serial Port Monitor (Standard and Pro versions), VSPD, Serial to Ethernet Connector.

Linux: USB Network Gate.

Who can enter and the promo details:

* Eltima Xmas promo is open to everyone. Every participant is given a chance to get an app they want with discount that will vary from 11 to 99%!!! Spin the slot machine by pushing the “Start” button and get the random app discount. You will have 3 attempts (coins) for each application.

* To increase your chances of winning the best discount, click the “Need more coins?” link and share the following message: “Can’t stop! Gambling for the best discount for the coolest apps out there #eltimaxmas2017” on your Twitter or Facebook page. For every share on each of these platforms you’ll be given 3 additional coins.

* If you are happy with your discount, you can buy the app at a reduced price right away or you can play more. After the final attempt you won’t be able to go back to a discount you won before.

Feel free to visit the official website of Eltima Software.

Here comes CloudMounter for Mac v3.0: the most popular cloud services became free. More clouds, more opportunities for online file management!

Alex Taylor in The Company/Releases
13 Dec 2017, 14:32

Never not working on new ideas here! We tried to equip new CloudMounter with new handy features and make it even more versatile by adding more supported cloud storages to the pack. Doesn’t matter if it’s for business or for fun, you will surely appreciate having full control over online files from the comfort of your Finder app.

We are excited to inform you that Dropbox, Google Drive, and OneDrive accounts are available in free version of CloudMounter along with encryption feature.

CloudMounter for Mac 3

What’s new in CloudMounter for Mac v3.0:
– Dropbox, Google Drive and OneDrive accounts can be mounted for free;
– You can encrypt your cloud files for aforementioned clouds for free too;
– Added support for Box cloud storage;
– Added support for Backblaze B2 cloud storage;
– Added support for Amazon S3-compatible storages;
– The “Shared With Me” Google docs are now supported too.

Other improvements and enhancements are also on board!

Visit the official website

Those of you, who already know CloudMounter well, will find it even more convenient to use, and those who meet our software for the first time will be pleasantly surprised with how intuitive it is.

The app is available on the Mac App Store or you can download the 15-day trial here. Also try CloudMounter for Windows.

Please pay your attention to changes in Pricing Policy with update 3.0 for Mac version:

– site version of the app became free for basic functionality; from now on all licenses include Lifetime Upgrade Guarantee (50% discount for owners of previous versions).

– those who purchased CloudMounter in App Store before the upgrade 3.0 will continue using full functionality permanently without additional charges. The new customers could use their main Dropbox, OneDrive and Google Drive accounts for free or choose 3-month or 1-year subscription to use all features.

We always appreciate your feedback!

Eltima Software visits ET2017

Alex Taylor in Linux Software,System Utilities
06 Dec 2017, 13:39

USB Network Gate has been presented at one of the world’s largest trade shows of Embedded Technology & IoT Technology!


Last month, Eltima’s popular solution USB Network Gate was presented at one of Asia’s biggest technology and electronics events – Embedded Technology Conference & Exhibition (ET2017) which was held in Japan on November 15-17, 2017.

ET2017 was organized by Japan Embedded Systems Technology Association (JASA) and takes place yearly in Pacifico Yokohama, Yokohama, Japan.

This year, the event hosted a range of exhibitions presenting products in such categories as: Internet-Related Technology, Embedded Platforms, Wireless Network, Device Drivers, RTOS, and more. All major world’s and Japanese electronics makers, embedded system designers, technology promotion organizations (and many other participants) showcased their advanced solutions and technologies for embedded applications at ET2017.

Eltima Software was happy to present their advanced product USB Network Gate at this great event as well.


In the first place, the attendees and guests of ET2017 liked the idea of using USB Network Gate with Raspberry Pi and sharing multiple cameras over the network.

Since USB Network Gate is a program based on a unique port virtualization technology, it caught the attention of many visitors who were interested in either using the software as a standalone solution or integrating USB Network Gate in their specific projects.

Learn more about USB Network Gate