SyncMate Update

Vic in Free Software,Mobile/Symbian Software
15 Feb 2008, 18:03

SyncMateSyncMate Updates are coming every day.

First, we have new SyncMate build available for download.

What’s new:
Added: ability to establish Internet connection via USB cable (only on WM Pocket PC edition now)
Fixed: several bugs in “iCal” plugin
Fixed: minor bug when manually adding directory in “iTunes” plugin
Fixed: critical shut down while deleting messages in “SMS manager” plugin
PLUS, many reported issues fixed.

Another compatibility report!

Thanks to your confirmations we now know that, SyncMate supports:

-Eten M600 Pocket PC
-HTC S200
-Dell Axim x50v
-Airis T620 Pocket PC
-Qtek 9100 (HTC Wizard)
-HTC P3600 Trinity
-O2 XDA Nova
-HTC Touch
-MDA Touch Plus/ HTC Touch Dual
-XDA Orbit (HTC Artemis) with WM6
-Sprint Touch
-HTC P3600 (Dopod D810 / Dopod CHT 9100 / Orange SPV M700 / Swisscom XPA v1510 / Vodafone VPA compact GPS / Vodafone SFR S300+ )
HTC S710
-T-Mobile Shadow (HTC Juno)
-T-Mobile Dash (HTC S620)
-Samsung SGH-i607 aka Blackjack 1
-Treo 750

P.S. If your device still doesn’t work with SyncMate, but is listed as one of the supported, please make sure that a) your device is unlocked b) your firewall doesn’t block the connection. If for some reason you still can’t get SyncMate to work, please don’t hesitate to contact our support department.


  • Hi,

    same problem here, Error 2…removing marksspace did not help..any idea?

    cheers,
    Erik

  • Please, try launching One Tier Prompt. In order to find OneTierPrompt, please follow these steps:

    for Pocket PCs:
    Start-Programs-Accessories-OneTierPrompt.

    for Smartphones:
    Start-Advanced-OneTierPrompt.

    You have to run it, and if it runs, our driver will start. If it doesn’t, please try using SDA Application Unlock software to unlock your device. Then, if your device will ask whether to start and unknown driver, you have to press “Yes” every time been asked.

    If this will not help, it means that your device is locked on a higher level, by your cellular service provider.

  • Hmm, running OneTierPrompt on a TOTALLY unlocked phone (I’ve got gobs of 3rd party apps) doesn’t work. Smartphone 2005 on a Tmobile SDA. It throws a text message:

    System Notification
    Change of Device Settings Unsuccessful
    Installation of OneTierPrompt.cpf was unsuccessful. the program or setting cannot be installed because it does not have sufficient system permissions.

    Umm, can I do something to affect that? Does this have ANYTHING to do with the fact that I have a key lock on the phone?

  • West

    I cannot install SDA Application Unlock software on my Motorola Q smartphone (WM5). It says it’s not a windows CE application. Furthermore, I tried following the path for OneTierPrompt on my smartphone and it does not exist. Please advise.

  • Jack

    It is my first time to try SyncMate for my Sprint Touch. When I plug -in USB, nothing happened. On Touch screen it just show charging icon. SyncMate show no connection. On same iMac, I run WinXP by VMWare Fusion, ActiveSync never has problem to see the connection. It seems SyncMate just can not recognize it.

  • Stefano

    I get an “error 2” while trying to connect with my HTC i-mate K-Jam

  • matt

    I installed the most recently available build of Basic, and can no longer sync. I deleted as_starter.exe and AsyncSvr.dll. from my device (BlackJack 2) and restarted it, but that’s not solving my problem. I guess the new driver is supposed to be sent to the device when SyncMate starts up, but it’s just not happening for me.

    Am I doing something wrong?
    Everything was working quite well before this most recent upgrade.

  • matt

    scratch that last post… it just installed the driver…

  • Yuki

    I keep receive a error message on my HTC Touch with your syncmate software: CAN’T START DRIVER, ERROR 2

    PLS LET ME KNOW WHY THIS IS HAPPENING?
    I tried one week ago to sync my HTC Touch with my macbook OS X 10.5.3 it was working fine. Now i just upgrade your syncmate, its still that same error 2 message, please help me out here. do I have to instal a driver on my HTC Touch?
    great thanks, Yuki

  • Yuki

    I also tried to run OneTierPro mpt software : system notification
    change of device settings unsuccessful
    installation of onetierpropt.cpf was unsuccessful. the program or setting cannot be installed because it does not have sufficient system permissions.

    what am should i do now? pls advise, thanks Yuki

  • @Yuki –

    I would recommend you to unlock your device by SDA Application Unlock. Please download and install SDA Application Unlock on a PC you would find and unlock your device:
    http://www.gpcarreon.com/SDA_ApplicationUnlock.zip

    After that, please connect device to your Mac.

  • Andreas Esco

    I use O2 Xda Zinc(WM6) & iMac 2.66 Leopard 10.5.4.
    I can sync with iCal but all my apointments shift to a.m while on my phone is p.m.
    I’ve tried changing the time zone on my computer but still the same.
    How can i resolve this problem?

  • @ Andreas Esco –
    Please, drop an e-mail to our support dpt (support@eltima.com) with SyncMate log attached. Plus, let us know your regional settings.

  • MAK

    I have had lots of issues with the syncmate (1.4) with my HTC Kaiser.(WM6.1) on my MAC10.5.4. Until today, I am not able even update n sync with the phone….

    I have tried everything, reset, upgrade to WM6.1, updating to the latest syncmate 1.4.0.356….

    I must say the support team is very good and supportive but I am running out of patient… :(

    I want to find out anyone out there having the same problem and any solution were found? Maybe I am doing this wrong? Hellppppp!!!

    Many Thks

  • Nick

    Following error with XDA Orbit with macbook:

    Ping Error
    Device platform PocketPC
    Device CpuType 2577
    Device Version 81134085
    Device OS Version 5.2
    Device ModelName ARTE20000
    Pocket driver version: 1, 1, 0, 296
    AS_CHECKINET error

    BEGIN SYNCING…
    Event ‘syncRefresh’ for plugin: Kontakte
    Event ‘syncRefresh’ for plugin: iCal
    Beginning a sync session…
    Timed out trying to create a Sync Session

    END SYNCING

    Any ideas how to solve it?

  • @ Nick –
    Have you tried using the latest SyncMate build? Please, update your SyncMate. If you have already downloaded the latest build, please, make sure you have only one SyncMate running and it was correctly updated. Please, make sure you do not have Missing Sync on your Mac.

  • james

    Hi there, have SyncMate newly updated today, freshly installed on iMac running OSX 10.5.7; cannot get a connection with HP hx2490b – I’m guessing this mobile works for others seeing notes above; HP running WM2005. I don’t get any connection, and can’t get a driver to install on the HP. So currently no joy. Any help appreciated.
    log notes below;

    20/05/2009 22:08:01 SyncMate[493] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
    20/05/2009 22:08:01 SyncMate[493] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
    20/05/2009 22:08:01 [0x0-0x3a03a].com.Eltima.SyncMate[493] objc[493]: Class FolxCenterImageButtonCell is implemented in both /Applications/SyncMate.app/Contents/PlugIns/sync_calllog.bundle/Contents/MacOS/sync_calllog and /Applications/SyncMate.app/Contents/PlugIns/sync_smsmanager.bundle/Contents/MacOS/sync_smsmanager. Using implementation from /Applications/SyncMate.app/Contents/PlugIns/sync_smsmanager.bundle/Contents/MacOS/sync_smsmanager.
    20/05/2009 22:08:01 [0x0-0x3a03a].com.Eltima.SyncMate[493] objc[493]: Class FolxCenterTextFieldCell is implemented in both /Applications/SyncMate.app/Contents/PlugIns/sync_calllog.bundle/Contents/MacOS/sync_calllog and /Applications/SyncMate.app/Contents/PlugIns/sync_smsmanager.bundle/Contents/MacOS/sync_smsmanager. Using implementation from /Applications/SyncMate.app/Contents/PlugIns/sync_smsmanager.bundle/Contents/MacOS/sync_smsmanager.
    20/05/2009 22:08:02 [0x0-0x3a03a].com.Eltima.SyncMate[493] Build 1.4.1.370
    20/05/2009 22:08:02 [0x0-0x3a03a].com.Eltima.SyncMate[493] BackService version: 0.4.2b22
    20/05/2009 22:08:02 [0x0-0x3a03a].com.Eltima.SyncMate[493] USB driver version: 0.2.4b9
    20/05/2009 22:09:42 [0x0-0x3a03a].com.Eltima.SyncMate[493] Ask4Devinfo, isConnected: 0
    20/05/2009 22:09:49 SyncMate[497] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
    20/05/2009 22:09:49 SyncMate[497] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
    20/05/2009 22:09:49 [0x0-0x3b03b].com.Eltima.SyncMate[497] objc[497]: Class FolxCenterImageButtonCell is implemented in both /Applications/SyncMate.app/Contents/PlugIns/sync_calllog.bundle/Contents/MacOS/sync_calllog and /Applications/SyncMate.app/Contents/PlugIns/sync_smsmanager.bundle/Contents/MacOS/sync_smsmanager. Using implementation from /Applications/SyncMate.app/Contents/PlugIns/sync_smsmanager.bundle/Contents/MacOS/sync_smsmanager.
    20/05/2009 22:09:49 [0x0-0x3b03b].com.Eltima.SyncMate[497] objc[497]: Class FolxCenterTextFieldCell is implemented in both /Applications/SyncMate.app/Contents/PlugIns/sync_calllog.bundle/Contents/MacOS/sync_calllog and /Applications/SyncMate.app/Contents/PlugIns/sync_smsmanager.bundle/Contents/MacOS/sync_smsmanager. Using implementation from /Applications/SyncMate.app/Contents/PlugIns/sync_smsmanager.bundle/Contents/MacOS/sync_smsmanager.
    20/05/2009 22:09:49 [0x0-0x3b03b].com.Eltima.SyncMate[497] Build 1.4.1.370
    20/05/2009 22:09:49 [0x0-0x3b03b].com.Eltima.SyncMate[497] BackService version: 0.4.2b22
    20/05/2009 22:09:49 [0x0-0x3b03b].com.Eltima.SyncMate[497] USB driver version: 0.2.4b9

  • @ james –
    If you experience any problems connecting SyncMate, please, make sure to check this article: http://wiki.eltima.com/knowledge-base/syncmate/connection-problems.html If the problem persists please send us SyncMate Action log or the system log messages during connection.
    To find SyncMate Action log please follow: Plugins -> Other Plugins -> Action log
    To find a system log please follow Applications -> Utilities -> Console – Launch. Choose System log and copy the messages related to the required event.

  • Peter

    hello, the following listed:

    Gebouwd 1.4.1.370
    BackService version: 0.4.2b22
    USB driver version: 0.2.4b9
    Device platform PocketPC
    Device CpuType 2577
    Device Version 1328415237
    Device OS Version 5.2
    Device ModelName SGH-i900
    Installing driver on pocket…
    Cant connect to Pocket
    Driver found. Starting…
    Pocket driver version: 1, 2, 0, 300
    Cant get Owner from Pocket

    Refresh device info…
    Cant get Owner from Pocket

    BEGIN SYNCING…
    Beginning a sync session…
    Timed out trying to create a Sync Session

    END SYNCING

    Tried everything allready listed above (unstall driver and program).
    All the settings like you said.
    SyncMate can see the specs in the phone (internal memory).
    When I press sync, less then a second and nothing.

    Working with Samsung omnia i900 (XKHJ3)
    and MacBook OSX 10.5.7

    Hope you can help, bought this phone because I can sync om my macbook.

  • @ Peter –
    Please make sure that synchronization is enabled on your computer. Follow: Launch iSync – Preferences – Enable Sync Service

  • Peter Janssen

    Dear Alex,

    I set the preferences in iSync, and now it works!
    Thanks for your quick help.

  • @ Peter –
    You’re welcome!

  • jl

    hey i just synchronized with a wiko and guewss whjat the records that were not on the wiko were just erased from my mac, eventhough i had done a 2way sync. posapp.

  • jl

    is there a way i can recover the deleted contaacts, or revert the sync that deleted them?

  • Eltima Team

    Please, contact our support team support@eltima.com