HelpWire was recently awarded the Great User Experience award by reputable B2B software directory FinancesOnline after their experts were impressed with our software’s ease of use and efficiency in performing remote diagnostics and repairs. Additionally, the software directory observed the positive traction HelpWire received lately, and thus assigned it their prestigious Rising Star award.
The Great User Experience award for best remote support software is reserved to solutions that are both easy to use and effective in facilitating the work process. FinancesOnline’s experts described why HelpWire was deserving of this recognition, stating that our software is not only flexible for various requirements but is also capable of delivering “rapid response” to customers. This eliminates the need for on-site visits from specialists, said FinancesOnline. Thus their experts said, “HelpWire saves businesses time and money while greatly enhancing efficiency and productivity of their support teams and meeting customer needs and demands.”
Other features that their experts highlighted include HelpWire’s capability to connect to client’s devices within a few clicks and its swift connectivity to various platforms.
Similarly, the Rising Star award is given to software solutions that have received good traction from customers due to its well-designed functionalities and are known to guarantee customer success. This is supported by HelpWire’s positive score from FinancesOnline’s experts and our overwhelmingly positive 100 percent user satisfaction rating.
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