Starting from June 15 our app VideoDuke, like the rest of apps which support downloading from YouTube, faced the issue with the impossibility to download certain kinds of videos from YouTube due to the changes in the algorithm made by the mentioned above hosting.
We are terribly sorry for the temporary inconveniences. This issue is of a great concern to us and we are doing our best in order to fix it as soon as possible.
As for now, we offer the following workaround for the users who’ve bought VideoDuke starting from June 15, 2019:
- We automatically add Lifetime Upgrade Guarantee to all the purchases of the mentioned above app made within the specified period of time. This Guarantee allows the users to avoid paying for new major upgrades in the future, so in other words, they will get all versions of the software product for free for the life-time period.
- We provide the users with a free activation code for Airy (a specialized app for downloading content from YouTube where we’ve managed to cope with the problem of downloading videos faster than with other applications). In order to get it, please, contact our support team.
Once again, please, take our sincerest apologies. We hope for your understanding in this matter and thanks for staying with us.