Forum - Info Center - Eltima Software

Eltima Help Center => Software for Serial and USB communication => Topic started by: purushothamc on December 19, 2018, 12:53:13 PM

Title: Explorer hangs when we connect remote USB
Post by: purushothamc on December 19, 2018, 12:53:13 PM
Hi All,

We've a remote USB device which is shared on a Server.

We mounted USB drive on Server and on the mounted drive, we clicked eject on and clicked on disconnect in UNG.

Now, from a different machine, if we try to connect to this USB drive, drive is displayed as Removable Drive but windows explorer getting hanged.

The only option that we've is disconnect the USB on client.

Can you help us.
Title: eltima.com
Post by: Stevenrup on December 20, 2018, 04:23:21 PM
hi all
Title: Re: Explorer hangs when we connect remote USB
Post by: Boris Hohlenko on December 24, 2018, 12:49:11 PM
Hello,

Thank you for reaching us. Please reconfigure USB Network Gate on the server machine and enable "Allow disconnection by other users" option. This option allows remote clients to be disconnected from the shared USB device by other clients.

More information you can find here:

"https://www.eltima.com/wiki/user-guides/usb-to-ethernet/share-ung.html"

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Best regards,
Boris Hohlenko | Eltima Customer Support | http://www.eltima.com