Hi I'm not longer able to download any file format of any YT link : i get this message " Some links are not available - we processed your links, but some videos cannot be downloaded for various reasons. These links were skipped. Skipped 1 of 1 links."

Airy version 3.5.197 (personal license)
Mac High Sierra 10.13.6

I'm having the exact same issue. I'm using a MacbookPro, OS X version 10.10.5, Firefox Quantum 62.0, Airy 3.5.197 Personal License.  I couldn't download the video in the YT link below on September 6th, so I updated Airy to the current version (3.5.197) and retried and it successfully downloaded this video and several others. Then on September 7th, 8th and 9th I was getting the same error message on all YT videos I tried to download.

youtube.com/watch?v=kjWQgLvV7xs

On September 9, 2018 I tried downloading this exact same video to see if perhaps YT had made changes that would not allow me to download videos. I once again got the same message:

"Some links are not available We processed your links, but some videos cannot be downloaded for various reasons. These links were skipped. Skipped 1 of 1 links."

There seems to be a pattern... the YT videos that produce this error message have recorded music. When I try to download a less popular YT video w/o recorded music it successfully downloads. I think YT made changes sometime between Sept 6th - Sept 7th that is preventing Airy from downloading videos that could previously be downloaded.

The Airy 3.6 version update with the implemented fix is already released ( https://snag.gy/iQMzCf.jpg ). Please update your Airy to 3.6 version and download YouTube content without any difficulties.

I keep having the same issue as the others on this form.  I get the message about skipping links.  I've updated the software and downloaded it twice.  It worked once a few weeks ago but now is doing the same thing again.  I paid for a license but I'm not getting what I paid for.  What else can I do to fix this issue?

Please contact our support team directly via email support@eltima.com

Send us a link that you are trying to download and a screenshot of Airy "About" screen.

It is November 7, 2018 and I keep getting the same message as the others on here, all YT videos I try is not downloading, my Airy is version 3.6.200 which is the current version as of today with personal license.  I also contacted Eltima support but its been 17hours now and no reply.  Thanks and hope this problem will be resolved.

the company seems to be running a scam the free versions will dl youtube video perfectly,  once getting the paid version the same links don't work

The thing is that YouTube have recently changed format and algorithms of providing video content once again. Our specialists have already found and implemented a solution. So all is needed is to update Airy to the latest 3.7 version.

I bought Airy from the Microsoft Store not too long ago, meaning a couple months ago at most, and for some reason I only have the 2.1 version of the software.  And now I am trying to update it to get around this error of not being able to download video, but I don't see an update option anywhere.  Then I Google 3.7 version, and people have to pay to upgrade.  Please tell me this is a joke.  That people pay for the license once, and then have to pay again for future updates?

Why not just build in an update option in the software itself, and make it a one off payment for life?  Please tell me I am wrong though, as this was a waste of money at this point.

Thank you for contacting us. The thing is that Airy version 3.7, which you've googled up is the Airy for Mac build. Please let me firstly explain crucial nuances of our Upgrade policy. If you order the license, you pay only once and able to use the software of the purchased version for a life-time period. In other words, it is not a subscription, that has to be eventually renewed, but a one-time payment. Thus, in your case all the minor updates in the measures of the Airy for Windows version 2 you own are free of charge. Could you please send us a screenshot proving your Airy for Windows purchase? We'll issue the Airy site version license, so you'll be able to use up-to-date Airy on your machine.

Thank you in advance. We are waiting to hear from you. The email address is:
support @ eltima . com ( without spaces )

I am having the same problem. I'm using version 3.7.203, and every video I try to download, I get an error box which says "This video cannot be downloaded now" The requested resource The Strumbellas - Salvation - (Official Audio) was not found, but may become available in the future. Try again later."

Please tell me how to fix this problem. The product is not much good if this won't work. Thanks.

Dear team, it seems that the problem still remains whenever I try to download any file format of any YT link: I get this message " Some links are not available - we processed your links, but some videos cannot be downloaded for various reasons. These links were skipped. Skipped 1 of 1 links."
I haven't download A video yet since I installed Airy. Please fix the problem ASAP thanks!

Airy version 3.7.205 (personal license)
macOS Mojave 10.14.3

Thank you for contacting us. When you made sure you have the latest Airy 3.7 version installed please do not forget to Reboot your Mac. If the issue persists after the rebooting please reach us at support @ eltima ( without spaces ). com with the YouTube links which fail to get downloaded and we'll investigate the issue properly. Thank you.

The same error is happening with me. Since 2017 this error... Smells like a fraude, I wanna my money back.

Dear Victor, please reach us to our support @ eltima . com ( without spaces ) with the YouTube links which fail to get downloaded by Airy and we'll gladly investigate the problem properly. We regret you have faced the inconveniences while using our software and we are eager to help with troubleshooting. The thing is that the standard refund procedure implies that technicians confirm the presence of the bug or make a resolution of "unreproducible" malfunctioning. So before we can consider a refund, we have to get enough details about the problem.

I've just had exactly the same problem as everyone else. Right after purchase it stops working. I'm using version 3.5.

Please send us a screenshot of your About Airy and About this Mac screens and several links to the videos which refuse to get downloaded. We'll do our best to help with troubleshooting. The email address is support @ eltima . com ( without spaces )

Hi I'm not longer able (June 19) to download any file format of any YT link : i get this message " Some links are not available - we processed your links, but some videos cannot be downloaded for various reasons. These links were skipped. Skipped ......."

Airy version 3.7 (personal license)
Mac High Sierra 10.13.6

We are sorry for these inconveniences you've all encountered. The thing is that YouTube have recently  changed format and algorithms of providing video content once again. As it was not a bug of our software and is caused by internal unpredictable behavior of YouTube service, thus, usually our developers need certain time to implement a fix.

Please reach us at support @ eltima . com ( without spaces ) and we'll do our best to handle the situation with the temporary malfunctioning software: figure out the optimal solution in this situation.

When will this be fixed as I can't download anything form youtube with Airy Thanks