Folx 5.1.13671 cannot download from secure https site(Read 4211 times)
Folx 5.1.13671 cannot download from secure https site on: February 26, 2017, 10:37:22 AM
Hi,
I recently bought Folx 5 to manage downloads from my remote server, which are available as https links on a secure page to which I authenticate using standard http authentication.
When I try and download a file, Folx fails with a very unuseful error message (in French, loosely translated here) :

[10:34:02.349] Thread main : started task
[10:34:02.349] Thread main : segment 1 started
[10:34:02.349] Thread main : segment started
[10:34:02.349] Thread main : initializing connection
[10:34:02.349] Thread main : mordretpendragon.cloud.seedboxes.cc:443
[10:34:02.351] Thread main : closed location
[10:34:02.351] Thread main : segment done
[10:34:02.351] Thread main : segment 1 done
[10:34:02.351] Thread main : retry able error (connection error)

Is there a debug mode or something that I can enable to get more information about the error, to try and correct it ?

Thanks,
David.



Re: Folx 5.1.13671 cannot download from secure https site Reply #1 on: February 28, 2017, 01:48:02 PM
Unfortunately, it isn't  possible. Nowadays there is some issue with HTTPS download in Folx. We are aware of this issue and currently we are working in order to fix it as soon as possible. Please, stay tuned for future upgrades of Folx.

We apologize for the inconvenience this may cause and hope for your understanding in this matter.



Re: Folx 5.1.13671 cannot download from secure https site Reply #2 on: March 04, 2017, 04:50:17 PM
Having the same issue with Youtube. It gets stuck at 'Finishing'. Just started about a week ago.  Thanks!

.
[10:29:02.884] Thread main : task started
[10:29:02.884] Thread main : thread 1 started
[10:29:02.884] Thread main : thread started
[10:29:02.884] Thread main : connecting
[10:29:02.884] Thread main : r12---sn-o097znez.googlevideo.com:443
[10:29:04.399] Thread main : r12---sn-o097znez.googlevideo.com:443
[10:29:04.399] Thread main : GET /videoplayback?initcwndbps=831250&lmt=1461247691483073&expire=1488661881&ipbits=0&clen=7250311&requiressl=yes&mime=audio%2Fmp4&sparams=clen%2Cdur%2Cei%2Cgir%2Cid%2Cinitcwndbps%2Cip%2Cipbits%2Citag%2Ckeepalive%2Clmt%2Cmime%2Cmm%2Cmn%2Cms%2Cmv%2Cpl%2Crequiressl%2Csource%2Cupn%2Cexpire&upn=m3KdcJbpewA&itag=140&gir=yes&beids=%5B9452307%5D&keepalive=yes&dur=456.457&source=youtube&pl=20&id=o-AFsGKi1tAk4qfyC6XQGb7HNXeL1SO8dEkuf4CR4QwgdG&ei=Gdm6WO6dAoeX_AOvjrPIDA&ms=au&mt=1488639870&mv=m&signature=DFE1CC204ED12785E5BEFB125280AFF598D3EBF0.D9C98F6910B0BAD1F1A1B940E02425CA22472C4D&mm=31&mn=sn-o097znez&ip=172.243.107.139&key=yt6&ratebypass=yes HTTP/1.1

               Thread main : User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10) AppleWebKit/600.1.25 (KHTML, like Gecko) Version/8.0 Safari/600.1.25

               Thread main : Host: r12---sn-o097znez.googlevideo.com

               Thread main : Pragma: no-cache

               Thread main : Accept: */*

               Thread main : Connection: close

               Thread main : Cache-Control: no-cache

               Thread main : Referer: https://www.youtube.com/channel/UCoqtkKntwgGRjvyexlZNasA

               Thread main : User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10) AppleWebKit/600.1.25 (KHTML, like Gecko) Version/8.0 Safari/600.1.25

[10:29:05.574] Thread main : HTTP/1.1 302 Found

               Thread main : Last-Modified: Wed, 02 May 2007 10:26:10 GMT

               Thread main : Date: Sat, 04 Mar 2017 15:29:05 GMT

               Thread main : Expires: Sat, 04 Mar 2017 15:29:05 GMT

               Thread main : Cache-Control: private, max-age=900

               Thread main : Location: https://r6---sn-a5mekn7y.googlevideo.com/videoplayback?lmt=1461247691483073&expire=1488661881&ipbits=0&clen=7250311&requiressl=yes&mime=audio%2Fmp4&sparams=clen,dur,ei,expire,gir,id,initcwndbps,ip,ipbits,itag,keepalive,lmt,mime,mm,mn,ms,mv,pl,requiressl,source,upn&upn=m3KdcJbpewA&itag=140&gir=yes&beids=%5B9452307%5D&keepalive=yes&dur=456.457&source=youtube&pl=20&id=o-AFsGKi1tAk4qfyC6XQGb7HNXeL1SO8dEkuf4CR4QwgdG&ei=Gdm6WO6dAoeX_AOvjrPIDA&signature=12275BAD5EE5FE23E4FCD0C5405576F7931F9869.4A55F26163294401778D7DDC9DB10C81F11DFEC9&ip=172.243.107.139&key=cms1&ratebypass=yes&redirect_counter=1&cm2rm=sn-o09y7s&req_id=15f0a9b2a055a3ee&cms_redirect=yes&mm=34&mn=sn-a5mekn7y&ms=ltu&mt=1488641245&mv=m

               Thread main : Content-Length: 0

               Thread main : Connection: close

               Thread main : X-Content-Type-Options: nosniff

               Thread main : Content-Type: text/html

               Thread main : Server: gvs 1.0
[10:29:05.576] Thread main : socket closed
[10:29:05.576] Thread main : connecting
[10:29:06.325] Thread main : r6---sn-a5mekn7y.googlevideo.com:443
[10:29:07.759] Thread main : r6---sn-a5mekn7y.googlevideo.com:443
[10:29:07.759] Thread main : GET /videoplayback?lmt=1461247691483073&expire=1488661881&ipbits=0&clen=7250311&requiressl=yes&mime=audio%2Fmp4&sparams=clen,dur,ei,expire,gir,id,initcwndbps,ip,ipbits,itag,keepalive,lmt,mime,mm,mn,ms,mv,pl,requiressl,source,upn&upn=m3KdcJbpewA&itag=140&gir=yes&beids=%5B9452307%5D&keepalive=yes&dur=456.457&source=youtube&pl=20&id=o-AFsGKi1tAk4qfyC6XQGb7HNXeL1SO8dEkuf4CR4QwgdG&ei=Gdm6WO6dAoeX_AOvjrPIDA&signature=12275BAD5EE5FE23E4FCD0C5405576F7931F9869.4A55F26163294401778D7DDC9DB10C81F11DFEC9&ip=172.243.107.139&key=cms1&ratebypass=yes&redirect_counter=1&cm2rm=sn-o09y7s&req_id=15f0a9b2a055a3ee&cms_redirect=yes&mm=34&mn=sn-a5mekn7y&ms=ltu&mt=1488641245&mv=m HTTP/1.1

               Thread main : User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10) AppleWebKit/600.1.25 (KHTML, like Gecko) Version/8.0 Safari/600.1.25

               Thread main : Host: r6---sn-a5mekn7y.googlevideo.com

               Thread main : Pragma: no-cache

               Thread main : Accept: */*

               Thread main : Connection: close

               Thread main : Cache-Control: no-cache

               Thread main : Referer: https://r6---sn-a5mekn7y.googlevideo.com/

               Thread main : User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10) AppleWebKit/600.1.25 (KHTML, like Gecko) Version/8.0 Safari/600.1.25

[10:29:08.625] Thread main : HTTP/1.1 200 OK

               Thread main : Last-Modified: Thu, 21 Apr 2016 14:08:11 GMT

               Thread main : Content-Type: audio/mp4

               Thread main : Date: Sat, 04 Mar 2017 15:29:08 GMT

               Thread main : Expires: Sat, 04 Mar 2017 15:29:08 GMT

               Thread main : Cache-Control: private, max-age=20233

               Thread main : Accept-Ranges: bytes

               Thread main : Content-Length: 7250311

               Thread main : Connection: keep-alive

               Thread main : Alt-Svc: quic=":443"; ma=2592000

               Thread main : X-Content-Type-Options: nosniff

               Thread main : Server: gvs 1.0

[10:29:08.625] Thread main : saved to /Users/gsawtelle/Movies/Folx/My Dads Birthday Flight!(1080p).mp4.folx/My Dads Birthday Flight!(1080p).m4a
[10:29:08.626] Thread main : saved to /Users/gsawtelle/Movies/Folx/My Dads Birthday Flight!(1080p).mp4.folx/My Dads Birthday Flight!(1080p).m4a
[10:29:13.055] Thread main : socket closed
[10:29:13.055] Thread main : thread finished
[10:29:13.076] Thread main : thread 1 finished
[10:29:13.076] Thread main : Complite load Audio stream




Re: Folx 5.1.13671 cannot download from secure https site Reply #3 on: March 15, 2017, 09:13:21 AM
@garysmacman:

Is the issue still there? Can you please email at support@eltima.com a link to the video in question?
Also, is it correct that you are running Mac OS X 10.10 and the latest version of Folx PRO - 5.1.13671?

Thanks.



Re: Folx 5.1.13671 cannot download from secure https site Reply #4 on: March 16, 2017, 01:56:47 PM
Hi Alexander,
I am using Folx PRO - 5.1.13671 but the Mac is using Sierra 10.12.3 (16D32).
None of the downloads finish.  Please se attached.



Re: Folx 5.1.13671 cannot download from secure https site Reply #5 on: March 23, 2017, 02:35:12 PM
Ok, I completely  uninstalled the app and reinstalled it and all seems to be working fine.  Thanks!



Re: Folx 5.1.13671 cannot download from secure https site Reply #6 on: April 07, 2017, 01:47:25 PM
The issue has returned!  Downloads are just about to finish and get stuck at "finishing"



 

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