Commander One s3 support for eu-central-1 (Frankfurt) region?(Read 668 times)
The Commander One website says that it support all s3 regions, but it doesn't seem to be working for me for the eu-central-1 (Frankfurt) region. I'm running Version 1.7.4.2445 with Pro Pack activated. Is this something that can be added?



Re: Commander One s3 support for eu-central-1 (Frankfurt) region? Reply #1 on: October 17, 2017, 10:39:13 AM
Hello,

In order to troubleshoot this issue, we may need some additional information:

* send us a screenshot of the error message you receive and the screenshot of connection manager with s3 setup;

* we would appreciate if you could provide us with an access to your account so that we could investigate the issue on our side and get back to you with a solution;

* we may need you to send us a feedback using Commander One feedback reporter(in “Help” tab) just after you connect your device to the app.



 

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