Hello!

When using CloudMounter to connect to a Debian 9 Stretch server using proFTPd daemon, the mounted volume is empty.

As well, the distant account contains files.

The volume seems well mounted but nothing appear in Mac desktop or in terminal.

[Mac:~] name% ls -la /Users/name/Library/Containers/com.eltima.cloudmounter.mas/Data/.CMVolumes/server-sftp-name/
total 2557
drwxrwxrwx@ 1 name  staff        0  7 jul 15:45 .
drwxr-xr-x@ 3 name  staff      102  7 jul 15:45 ..
-r--r--r--  1 name  staff  1308779 27 avr  2017 .VolumeIcon.icns

Default config after fresh install of proFTPD plus this block at the end of the config before the last Include line.

<IfModule mod_sftp.c>
    <VirtualHost 0.0.0.0>
        SFTPEngine                 on
        SFTPLog                    /var/log/proftpd/proftpd.log
        Port                       2222
        SFTPAuthorizedUserKeys     file:~/.sftp/authorized_keys
        SFTPHostKey                /etc/ssh/ssh_host_dsa_key
        SFTPHostKey                /etc/ssh/ssh_host_rsa_key
        SFTPHostKey                /etc/ssh/ssh_host_ecdsa_key
        SFTPAuthMethods            password publickey
        SFTPCompression            delayed
        MaxLoginAttempts           6
    </VirtualHost>
</IfModule mod_sftp.c>

The problem is repetitive. No special error on the server logs. LIST files is transmitted but not printed on the Mac.

OSX v10.13.5
CloudMounter 3.3 (540)
Debian Stretch uptodate
proftpd 1.3.5b-4

Also tested with Debian Jessie. Same problem.
The same SFTP server works with Fetch and FileZilla.
The same SFTP server works with Windows SFTP softwares except CoreFTP.

We are sorry that you've encountered problem while using CloudMounter software.

It would be much appreciated if you provide us with a test access to any folder for debugging from our side.
For this, we ask you to email us at mailto:support@eltima.com and provide the details of your account.

Also we recommend the following: while adding the SFTP connection anew, in Remote Path field put the path to the directory/folder and check if the files are displayed there.

Hello!

I've sent a mail with the needed information.

Put a path don't solve the problem.

Sincerely,

Hello Paul,

We received your ticket with all the necessary details. Please refer to that ticket for more details regarding the problem with SFTP client.