Impossible to sync between two Macs(Read 1143 times)
Impossible to sync between two Macs on: December 21, 2018, 10:28:20 PM
Dear everyone,
I'm a freshman here but, still, after one hour of researches, I couldn't find answer to my problem. I'm pretty sure it's a very basic problem but I can't really solve it!
I'm using Syncmate Expert 7 to hopefully sync two Macs (MBP 13 and MBA 11).
I could configure properly both the software's (IP's and folders to share) on both machines following the instructions in the guide.
When I try to sync, the operation fails immediately and I receive the message "Error - unable to create a backup". The log window is totally blank unfortunately and the same behavior happens regardless the machine I'm using.  >:(
I haven't set up any sharing on System Prefs.
The user name is the same on both machines although the machine have different names.
I couldn't find any further instruction either so I'm kindly asking anyone in the forum who for sure know the silly mistake I'm making, to suggest the solution.
Thank you very much in advance!  :)

Re: Impossible to sync between two Macs Reply #1 on: December 24, 2018, 01:29:46 PM
In order to resolve this issue, please disable the Bookmarks:

1. Unmark checkbox next to ' Backup Safari Bookmarks'.

2. Go to System Preferences > Security & Privacy > Privacy > Full Disk Access.

3. Click on the lock and unlock access to the settings with the help of admin password.

4. Drag and drop to list for programs.

5. Disable the Bookmarks option and try to create the Backup again.

After these steps have been taken, everything should work as stated.

If the problem still persists, please contact us via email


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