syncmate problem with iCal, HTC BTR6900(Read 10649 times)
syncmate problem with iCal, HTC BTR6900 on: March 18, 2009, 05:56:25 AM
I have a HTC phone, model BTR6900
It runs windows mobile 6 professional.
I am trying to have it work with my iCal on Mac, with 10.5.6
Addresses sync work.
My iCal just can't seem to sync with the phone and vice versa.
Please help

BEGIN SYNCING...
Beginning a sync session...
NEGOTIATING entities to push to the sync engine...
Event 'syncServicePush' with entity: com.apple.contacts.Contact for plugin: Contacts
Direction - Mac <-> Mobile device
Contacts in history - 859
Add 0 contacts from Pocket
Change 0 contacts from Pocket
Del 0 contacts from Pocket
Event 'syncServicePush' with entity: com.apple.contacts.Group for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Phone Number for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Email Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Street Address for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Date for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.Related Name for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.URL for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.contacts.IM for plugin: Contacts
Event 'syncServicePush' with entity: com.apple.calendars.Calendar for plugin: iCal
Event 'syncServicePush' with entity: com.apple.calendars.Event for plugin: iCal
Direction - Mac <-> Mobile device
Events in history - 560
Add 0 events from Pocket
Change 0 events from Pocket
Del 0 events from Pocket
Event 'syncServicePush' with entity: com.apple.calendars.Recurrence for plugin: iCal
Event 'syncServicePush' with entity: com.apple.calendars.DisplayAlarm for plugin: iCal
PUSHING changes to sync engine for entities (
)
MINGLING, invoking prepareToPullChangesForEntityNames: with filteredEntityNames=(null)
PULLING changes from the sync engine...
Event 'syncServicePull' for plugin: Contacts
Found same on mac - 0
Del 0 contacts from MAC
Add 0 contacts from MAC
Change 28 contacts from MAC
Event 'syncServicePull' for plugin: iCal
Found same events on mac - 0
Del 0 events from MAC
Add 0 events from MAC
Change 0 events from MAC
Committing accepted changes...
Ended sync session.

END SYNCING



Re: syncmate problem with iCal, HTC BTR6900 Reply #1 on: March 20, 2009, 10:05:20 AM
1. Please let us know what version of SyncMate you use.
2. Check again the settings. Check whether the right calendar is selected to sync with.

3. Another probable reason of the problem is Sync Service failure.
Please reset the SyncServices folder with these steps in Mac OS X 10.5:
Open iSync.
Choose Preferences from the iSync menu.
Click Reset Sync History.

If this does not resolve your issue, or if you are unable to open iSync, follow these steps:
In the Finder, choose Utilities from the Go menu.
Open Terminal.
In the Terminal window that opens, type or paste the following command on a single line:
/System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsync.pl full
Press Return.
When the operation is complete, quit Terminal."


Let us know of the results whatever they are (please answer in this topic)



Re: syncmate problem with iCal, HTC BTR6900 Reply #2 on: November 19, 2009, 04:21:18 PM
I've been using Sync Mate Expert Edition with my Mac Book Pro and a new Sprint HTC Touch  all the changes made in system before syncing problems occurred.I have a HTC phone, model BTR6900 i Sync.

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Re: syncmate problem with iCal, HTC BTR6900 Reply #3 on: November 20, 2009, 03:58:30 PM
Please specify your step-by-step actions, what exactly you do and where, so we can reproduce your actions and see where exactly the problem occurs.
Also, send us SyncMate Activity log for investigation



 

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