To collect the debug logs on Windows:
1. Run Registry app (reg.exe) as Admin.
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Eltima Software\flexihub record and add the following key:
“daemon_log_level” with DWORD value = 4.
3. Restart the FlexiHub service:
Open services.msc (press Win+R on the keyboard, type “services.msc”, click OK).
In the “Name” column find FlexiHub and click “Restart”.
4. Reproduce the issue.
5. Collect the logs via FlexiHub GUI (“File” > “Save internal logs” in the menu) and send them to firstname.lastname@example.org.