AirPlay FAQ

FAQ:

1. Does Elmedia Player support AirPlay Mirroring?

No, currently it only supports streaming of audio and video files.

2. What about playback of files protected with the DRM (digital rights management) technology?

DRM-protected files are not supported. On attempt to stream such a file into Elmedia Player, you’ll be offered to open it with QuickTime Player instead.

3. Does Elmedia Player support streaming from devices running iOS 9 and above?

Only audio streaming is currently supported for iOS 9 devices. This requires the Speaker Mode option in Preferences to be enabled.

4. I can hear nothing except noise when streaming audio. How to fix it?

Be sure to enable the Speaker Mode option in Preferences and retry.

5. Can Elmedia Player control playback on the remote device it is streaming from?

When you are receiving music in Elmedia Player, playback controls (play/pause, next track, etc.) are available if the remote source supports them.

6. The sound intermittently cuts out when I’m listening to my music through Elmedia Player. What may be causing this and how to fix it?

This may happen for plenty of reasons, ranging from misconfigured wireless connection and poor signal to overtaxed network and radio frequency interference. Make sure you are using recommended settings for your Wi-Fi router. If you suspect interference with nearby devices, try turning them off temporarily. Your AirPlay connection might also get interrupted when you lock or put your device to sleep or switch to a different app.

7. What if I cannot discover or connect to my device from my Mac?

If you are positive that your iOS device and your Mac running Elmedia Player are on the same network and that your network connection is properly configured, try doing the following:

  1. Turn off/on Wi-Fi on your iOS device.
  2. Toggle AirPlay off/on in Elmedia Player Preferences.
  3. Power cycle your iOS device (turn it off, wait for 5 seconds, turn back on).
  4. Restart your router.
  5. Check your router settings. Some routers have a special security setting called network isolation or wireless isolation that prevents wireless clients from communicating with each other. If your router has such option enabled, turn it off. Also make sure that your router is running the latest firmware, which you can usually download from the manufacturer’s website.
  6. If you are using Elmedia Player in a corporate network, check with your network administrator on whether multicast routing is enabled on the network. It is required for discovery, but if disabled, and your computer supports Wi-Fi, you can set up an ad-hoc network to bypass these limitations and get Elmedia Player to work.

8. Can I adjust audio volume with Elmedia Player while streaming to an Apple TV?

You can’t. Elmedia Player streams media by means of the AirPlay protocol, and due to its limitations, volume can only be adjusted on the target device itself. You can normally do this with your Apple TV’s remote control.

Note that the above applies to all devices that communicate via the AirPlay protocol, and you also cannot adjust volume when streaming a movie from an iOS device such as an iPhone or iPad.

9. Is it possible to stream audio from Elmedia Player to AirPort Express compatible speakers?

No, currently this functionality is not supported.

10. What video formats can I stream to devices that support AirPlay?

Starting from version 6.6 Elmedia Player supports streaming of all formats, except VIDEO_TS, .swf and .exe.

11. Are there any restrictions on the format of audio and video files that I can play on my Apple TV?

Starting from version 6.6, Elmedia Player automatically converts all streamed media to the format understandable by the Apple TV, so you are no longer limited in the format choice (see also question 10 above).

The only exception is online videos (opened through File → Open Online Video or otherwise), for which only the following formats are currently supported:

  • Video:
    • H.264 video up to 1080p, 60 frames per second, High or Main Profile level 4.2 or lower;
    • H.264 Baseline Profile level 3.0 or lower with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
    • MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats.
  • Audio:
    • HE-AAC (V1), AAC (16 to 320 Kbps), protected AAC (from iTunes Store), MP3 (16 to 320 Kbps), MP3 VBR, Audible (formats 2, 3, and 4), Apple Lossless, AIFF, and WAV; Dolby Digital 5.1 and Dolby Digital Plus 7.

12. Is there subtitles support for files streamed from Elmedia Player to AirPlay-enabled devices?

Yes, support for subtitles when streaming to AirPlay-enabled devices was added to Elmedia Player starting from version 6.6.

13. Which ports are used by Elmedia Player for AirPlay streaming?

TCP 5000 and TCP 7000.

14. Does Elmedia Player support ad-hoc networks?

Yes, you can create an ad-hoc network on your computer and connect your iOS device directly to it. This is the way to go if your network settings prevent you from using Elmedia Player and you have no means to adjust

To learn how to create a computer-to-computer ad-hoc network on a Mac, see this link.

15. Do I have to install anything on my Apple TV?

Being a desktop app, Elmedia Player should only be installed and activated on your Mac. The AirPlay protocol is built into the Apple TV, so there is no need to install anything additionally on it.

16. How to set a password and why might I need one?

Elmedia Player running on your Mac will be listed on any iOS device connected to the same network. Anyone who sees your computer will be able to stream media to it, unless you set up a password.

You can configure your AirPlay security settings in Elmedia Player Preferences.

No password is set by default. To set it, select Password from the drop-down menu and type a password of your choice. This password will be asked on any device attempting to connect to Elmedia Player via

You can also choose the preferred behavior on connection: it will either connect and start playback immediately (Connect and Play), or prompt you to accept the connection first (Request access).

17. How to use Elmedia Player with AirPlay-enabled apps?

On iOS 6 and earlier:

  1. While playing content from an AirPlay-enabled app, tap the AirPlay icon in the navigation bar to see the list of available AirPlay receivers on your network.
  2. Tap the name of your computer running Elmedia Player to start streaming.

On iOS 7, 8 and 9:

  1. While playing content from an AirPlay-enabled app, swipe up from the bottom edge of the screen to open Control Center.
  2. Tap the AirPlay icon to see the list of available AirPlay receivers on your network.
  3. Tap the name of your computer running Elmedia Player to start streaming.

Note:

  • Only audio streaming is currently supported for iOS 9 devices.
  • Some live-streaming apps, such as Netflix, Amazon Instant Video, and most sport or television apps, either use their custom protocol or prevent connections that are not originating from an iOS device. Some of the service providers behind these apps also prevent an Apple TV to consume content over AirPlay. We are considering the possibilities of adding support for this in future versions of Elmedia Player.

18. Can I use the whole set of Elmedia Player features when using AirPlay?

Due to limitations of the AirPlay protocol and implementation peculiarities of Elmedia Player itself, the following features are not accessible when using AirPlay:

  1. When streaming to Elmedia Player from AirPlay-enabled devices:
    • Equalizer (in the case of audio-only streaming).
  2. When streaming from Elmedia Player to AirPlay-enabled devices:
    • volume adjustment and mute;
    • screenshot capturing;
    • playback speed adjustment;
    • audio delay;
    • subtitles (only in versions 6.6 +);
    • audio track selection (only in versions 6.6 +);
    • Video Tuner;
    • Equalizer;
    • video geometry settings (aspect ratio, mirror, flip vertically, rotate);
    • audio and video settings in Preferences.